Thank you for shopping with Teaworldly. We are committed to delivering your tea and teaware safely and efficiently. Please review our shipping policy below.

1. Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods & Estimated Delivery Time

  • Domestic (China): 3–7 business days.

  • International: 7–20 business days, depending on the destination country and customs clearance.

  • Expedited shipping may be available at checkout for an additional fee.

Note: Delivery times are estimates and may vary due to customs delays, weather, or courier service issues.

3. Shipping Costs

  • Shipping charges are calculated at checkout based on order weight, size, and destination.

  • Free shipping promotions may be available and will be clearly indicated on our website.

4. Tracking Your Order

When your order ships, you will receive a confirmation email with a tracking number. You can track your package through the courier’s website.

5. Customs, Duties & Taxes

  • International orders may be subject to customs duties, VAT, or other import taxes imposed by the destination country.

  • These charges are the customer’s responsibility and are not included in the product price or shipping fees.

  • Teaworldly is not responsible for delays caused by customs.

6. Damaged, Delayed, or Lost Packages

  • If your order arrives damaged, please contact us within 7 days with photos of the package and product.

  • If your package is lost or delayed, we will assist you in contacting the courier and resolving the issue.

7. Contact Us

For any questions regarding shipping, please reach out to us at:
📧 support@teaworldly.com